To register for the FireEye Customer Portal or FireEye Community:
- The Customer Support Portal Admin at your company can add you as a Support Contact in the Customer Portal. Request access to the FireEye Customer Portal or Community from him or her directly.
- You can also visit our Support Access request page.
- If you request access from FireEye, we will contact your account's Customer Support Portal Admin for approval. For security reasons, we do not give out the name of a customer's Support Portal Admin.
- Please allow a minimum of 48 hours for your access to be finalized.
To reset your password for the FireEye Customer Portal and Community:
If you are already registered and need to recover your password, please go to FireEye's Reset Password page on the Okta service.
If you have trouble accessing the Portal and Community, or resetting your password, please contact Support so we may assist you further.